Frequently Asked Questions

The following are the queries that we've received quite often.Have a look!

Apart from providing the GPS feature which helps you keep track of your car in real time, we provide a list of additional features that are enabled by the OBD (on-board diagnostics) feature in the AutoWiz OBD GPS device.

By Installing Autowiz you will have access the following benefits

Save Fuel
  • Track Mileage (kms/litres) for each trip
  • Mileage information along with the driving alerts that impact mileage help you save fuel
  • More accurate and comprehensive Driving Behaviour alerts as compared to GPS.
  • Over speeding
  • Engine Idling
  • Sudden Acceleration
  • Hard Braking
  • Over Revving
These alerts help in safer driving and more fuel economy driving.

Car Health Report
  • Low Battery Voltage
  • High Coolant Temperature
  • Engine diagnostics trouble code
Autowiz is compatible with all the cars which have an OBDII port. Most of the cars manufactured post 2008 have an OBDII port. The location of port may vary from car to car but it is typically found above the pedals.

Get in touch with us for more information regarding the OBDII port in your specific car.
Autowiz OBD GPS device uses standard OBDII Protocols to read the data from the OBDII port of the car.

Hence it has no impact on the warranty provided by the manufacturer.
AutoWiz can record your car's data anywhere in India. AutoWiz device uses 2G (GPRS) connectivity to send your car location and condition data in real time to the cloud.
Thus, you can track your car using AutoWiz if your car is in a location with 2G network coverage.
In such a scenario, your car data is temporarily stored internally in the device and is sent to the AutoWiz cloud server when the connection becomes active again.
  • Your car data is securely stored in the AutoWiz
  • Cloud server and uses Industry Standard Information Security to protect the information.
  • Each car being tracked with AutoWiz is provided with a unique device ID and device password. Only those who have access to both the device ID and device password will have access to car data.

Refer to our Privacy Policy for more information regarding this.
Yes, AutoWiz is a plug and play device that enables you to use it across cars. You can plug out the device at any time from one car and plug into the other car.

In the AutoWiz App, you can use the Delink device and Link device options in the Settings screen in order to maintain separate information in the App regarding your two cars.
Please contact us for more details.
When you receive the AutoWiz OBD device, the box will contain a subscription terms document. You can send us the signed document (by email or WhatsApp) along with your address proof and ID proof copies.

Upon receiving these, we will send you your unique AutoWiz Device ID and password for you to start using AutoWiz.
When you receive the AutoWiz OBD Device, the box shall contain a brief installation guide to help you get started. Here is a quick summary of the steps
  • Find OBDII port in your car
  • Plug AutoWiz OBD Device into the OBDII port
  • Install and Sign Up in AutoWiz App on your mobile
  • Set up your car details and link it to the AutoWiz Device using the AutoWiz Device ID and Password.
  • Start Driving and See your car Location and other information in the App
Kindly follow the steps mentioned below to complete the AutoWiz Hotspot Installation process
  • Find OBDII port in your car
  • Plug AutoWiz Hotspot Device into the OBDII of your car
  • Switching on the ignition would activate the wifi in your car, inorder to access the wifi kindly input the Wifi SSID and Wifi Password provided to you
  • Install and Sign Up in AutoWiz App on your mobile
  • Set up your car details and link it to the AutoWiz Device using the AutoWiz Device ID and Password
  • Start Driving and See your car Location and other information in the App
Payment for the AutoWiz OBD device depends on where you order it from.
As mentioned earlier, there are two places where you can order Autowiz device
AutoWiz Website (www.autowiz.in)
  • If it is through the AutoWiz site itself, the payment methods are credit card, debit card and net banking.
Amazon.in
  • If it is through Amazon, then the payment and delivery methods are through the prescribed methods on the Amazon site itself.


Medium of Payment



Autowiz.in

Amazon.in

Place of Residence

Bangalore

COD is Available

COD is Available(As per Amazon terms and conditions)

Rest of India

COD is not Available

COD is Available(As per Amazon terms and conditions)